The Committee on Anti-Red Tape Authority (CART) of the Northwest Samar State University recently held an online re-orientation aimed at reinforcing the implementation of Republic Act (RA) 11032 and other relevant Anti-Red Tape (ARTA) issuances on March 19, 2025. The event was designed to provide participants with a comprehensive understanding of key anti-red tape measures and guidelines.
Key topics covered during the session included a brief overview of RA 11032, the Committee on Anti-Red Tape, the Report Card Survey 2.0, and the Whole-of-Government Reengineering Manual. Additionally, the orientation delved into the Citizen’s Charter, the Harmonized Client Satisfaction Measurement Guidelines, and the Zero Backlog program—all vital components in ensuring improved service delivery and transparency in government transactions.
Through this online re-orientation, the university’s CART aims to empower stakeholders with the knowledge and tools necessary to uphold the goals of RA 11032. As a result, the university expects to see significant improvements in service delivery, including reduced processing times, increased transparency, and enhanced public satisfaction. By streamlining its processes and eliminating unnecessary red tape, the university aims to provide better services to its stakeholders, ultimately contributing to a more efficient and effective public service.
The successful implementation of RA 11032 is expected to have a positive impact on the university’s operations, enabling it to provide faster, more efficient, and more transparent services to its students, faculty, staff, and other stakeholders. By reducing bureaucratic hurdles and promoting a culture of transparency and accountability, the university aims to create a more conducive environment for learning, research, and community engagement.