Key officials of Northwest Samar State University (NwSSU), including deans and directors from various divisions, gathered on March 25, 2025, at the 2nd Floor of the Business Development Center (BDC) for the 9th Management Review Committee (MRC) Meeting. This meeting served as a crucial platform to evaluate the university’s Quality Management System (QMS), ensuring its alignment with institutional goals and adherence to quality standards.
The meeting focused on multiple agenda which included assessing the university’s mandate and functions, reviewing the status of previous management reviews, and identifying changes in internal and external issues relevant to QMS. Discussions also tackled customer satisfaction and feedback from research, innovation, and public service activities from 2024 to the present, the conformity of processes, and the adequacy of resources. Officials analyzed the effectiveness of actions taken to address risks and opportunities, examined internal audit results from Cycle 2024, and discussed the performance of external providers. Opportunities for improvement were also explored, highlighting NwSSU’s continuous pursuit of institutional excellence.
The gathering emphasized the importance of fostering a responsive, data-driven approach to achieving quality objectives and addressing non-conformities through proactive corrective actions. In addition, the university reaffirmed its commitment to improving operational processes and service delivery, ensuring that all actions align with its mission to provide high-quality education and public service.
With the insights and evaluation drawn from the 9th Management Review Committee Meeting, NwSSU reinforces its commitment to delivering quality education, services, and administrative processes. This continuous commitment to quality assurance ensures that NwSSU remains adaptable, progressive, and aligned with its mission of fostering academic excellence and institutional innovation.