1. Issuance of Various Certificate of Employment

Requests of internal and external clients for various purposes

Office or Division:	Human Resource Management Office
Classification:	Simple
Type of Transaction:	Government-to-Citizens (G2C)
Who may avail:	Internal & External Clients

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
For internal clients: ⮚ Duly accomplished request form for external clients: ⮚ Duly accomplished request form ⮚ Clearance	Northwest Samar State University- Human Resource Management Office, Main Campus (Walk-in clients) [email protected] (electronic request)

HOW TO AVAIL OF THE SERVICE

No.	CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.	Walk-in: Secures request slip E-Service: Secures request slip via email from this address hrmo@nwssu .edu.ph	1.1 Provides the client with the request slip	None	2 minutes	Processing Clerk/ Administrative Aide VI
2.	Walk-in: Submits the accomplished request slip E-service: Submits the accomplishe d request slip to same email address	2.1 Receive and reviews the request slip 2.2 Prepares requested certificate 2.3 Certifies/approves the certification	None	2 minutes 4 minutes 20 Minutes (internal) 1 day(externa l) 3 minutes	Processing Clerk/ Administrative Aide VI
3.	Secures the approved certification	Walk-in: Releases the approved certification duly recorded in the logbook E-service: Releases the approved certification duly recorded in the logbook via email address of the requesting party	None	3 minutes 6 minutes	Processing Clerk/Administra tive Aide VI
Total			None	Walk-in: 30 mins (internal) 1 day & 10 mins (external) E-service: 35 mins (internal) 1 day & 15 mins (external)

2. Preparation/Issuance of Service Records

Requests for the issuance of service records for internal and external
clients for various purposes.

Office or Division:	Human Resource Management Office
Classification:	Simple
Type of Transaction:	Government-to-Citizens (G2C)
Who may avail:	All personnel(in-service, transferees and retirees)

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
For internal clients: ⮚ Duly accomplished request form for external clients: ⮚ Duly accomplished request form ⮚ Clearance	Northwest Samar State University- Human Resource Management Office, Main Campus (Walk-in clients) [email protected] (electronic request)

HOW TO AVAIL OF THE SERVICE

No.	CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.	Walk-in: Secures request slip E-Service: Secures request slip via email from this address hrmo@nwssu .edu.ph	1.1 Provides the client with the request slip	None	1 minute 2 minutes	Processing Clerk/ Administrative Aide VI
2.	Walk-in: Submits the accomplished request slip E-service: Submits the accomplishe d request slip to same email address	2.1 Receive and reviews the request slip 2.2 Prepares requested certificate 2.3 Certifies/approves the certification 2.4 Forwards the service record to the office of the University President 2.5 The University President approves the service record 2.6 The office of the University President informs the HRM office of its release 2.7 Claims and receives service record from the Office of the University President	None	2 minutes 6 minutes 1 day 3 minutes 1 day 30 minutes 3 minutes	Processing Clerk/ Administrative Aide VI HRMO/ Administrative Officer V Processing Clerk/ Administrative Aide VI University President Processing Clerk/ Administrative Aide VI (OUP) Processing Clerk/ Administrative Aide VI
3.	Secures the approved certification	Walk-in: 3.1 Releases the approved service record duly recorded in the logbook E-service 3.1 Releases the approved service record duly recorded in the logbook via email address of the requesting party	None	4 minutes 6 minutes	Processing Clerk/Administra tive Aide VI
Total			None	Walk-in: 2 days & 46 mins (internal & external) E-Service: 2 days & 53 mins (internal & external)

3. Processing of Application for Leave

All personnel are required to file their leave of absences in the prescribed
CSC Form

Office or Division:	Human Resource Management Office
Classification:	Simple
Type of Transaction:	Government-to-Citizens (G2C)
Who may avail:	All personnel(temporary, permanent and casual)

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Duly accomplished CSC Form No. 6 (3 copies)	Northwest Samar State University- Human Resource Management Office, Main Campus

HOW TO AVAIL OF THE SERVICE

No.	CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.	Secures Applicatio n for Leave(CS C Form No. 6)	1.1 Provides the client with the leave form	None	2 minutes	Processing Clerk/ Administrative Aide VI
2.	Fills up the form and have it signed by the immediate supervisor and submit the same to the HR Office	2.1 Receive and reviews the leave application if properly accomplished 2.2 Fills up the portion of the leave application form as to leave credits balance and have it signed by the HRMO 2.3 Forwards the leave application to the office of the University President for approval 2.4 The University President approves the application for leave 2.5 The office of the University President informs the HRM office of its release 2.6 Claims and receives application for leave from the Office of the University President	None	2 minutes 20 minutes 3 minutes 1 day 30 minutes 3 minutes 3 minutes 1 day 30 minutes 3 minutes	Processing Clerk/ Administrative Aide VI HRMO/ Administrative Officer V Processing Clerk/ Administrative Aide VI University President Processing Clerk/ Administrative Aide VI (OUP) Processing Clerk/ Administrative Aide VI
3.	Inquires of the approval of leave application	3.1 Informs client of the approval of said application	None	5 minutes	Processing Clerk/Administra tive Aide VI
Total			None	1 day & 1 hr & 5 minutes