The Quality Assurance and Internal Audit (QAIA) unit conducted a three-day training workshop on Quality Assurance and Internal Audit from November 5-7, 2024.
The activity was held at the 2nd floor of BDC building with sessions of the last day held at the University Hotel Conference Room. This workshop was participated in by newly hired teaching and non-teaching personnel of Northwest Samar State University.
In a significant move to enhance its quality management practices, the Quality Assurance and Internal Audit (QAIA) program spearheaded by the university’s ISO Focal Person and IQA Head, Claville Meneses, aims to bolster the institution’s dedication to achieving excellence in education and institutional performance.
Key speakers at the event included Ms. Claville Meneses, Ms. Florabel C. Canaman, Mrs. Maria Lourdes V. Billate, and Mr. Paolo N. Meñozo. Topics covered included a comprehensive overview of the Quality Management System (QMS) and its requirements (Clauses 4-10), principles of internal quality auditing, characteristics of an effective auditor, best practices in conducting audits, and detailed insights into NwSSU’s internal quality audit processes. University President Dr. Benjamin L. Pecayo also attended, showing strong support for the initiative.
The QAIA project seeks to orient and train a team of internal quality auditors within NwSSU, with an emphasis on fostering a deeper understanding of the university’s Quality Management System (QMS) processes and ISO 9001:2015 standards.
The Tagalog word “KAYA,” meaning “can” or “able to,” encapsulates the empowering mission of this training, which encourages every participant to contribute actively to quality assurance efforts. The workshop is designed not only to educate but also to equip staff with practical, hands-on auditing skills to help drive improvements across campus operations.