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Office Description

The Office of the University Registrar serves as the custodian of academic records and a key administrative unit that ensures the integrity, security, and accuracy of student information. As the backbone of academic operations, the office is responsible for managing student admissions, enrollment, academic records, evaluation of credentials, and graduation eligibility while ensuring compliance with institutional policies and regulatory standards set by the Commission on Higher Education (CHED).

Committed to providing efficient, transparent, and student-centered services, the office works closely with students, faculty, and university stakeholders to facilitate academic processes, uphold institutional standards, and support the university’s mission of delivering quality education. The University Registrar also plays a vital role in policy-making and academic governance, ensuring that academic records management aligns with national and global standards.

With a dedication to transparency, reliability, accuracy, commitment, and excellence (T.R.A.C.E.), the Office of the University Registrar upholds the highest standards of service excellence, contributing to the academic success of NwSSU students and the advancement of the institution.

Vission

The Office of the University Registrar envisions itself as a dynamic and innovative academic service unit, recognized for its excellence in records management, enrollment services, and academic governance—ensuring accuracy, efficiency, and integrity in all academic processes while supporting NwSSU’s commitment to quality education and institutional excellence.

Mission

The Office of the University Registrar is committed to delivering efficient, transparent, and student-centered academic services by ensuring the accuracy, security, and accessibility of student records. As the custodian of academic information, the office upholds institutional policies and regulatory standards while continuously enhancing processes through innovation, collaboration, and technology-driven solutions to support students, faculty, and stakeholders in achieving academic success.

GOALS

  1. To establish a highly efficient and responsive academic records management system that ensures the accuracy, security, and confidentiality of student information.
  2. To streamline enrollment, registration, and graduation processes for a seamless academic experience.
  3. To uphold transparency, integrity, and accountability in all academic transactions and decisions.
  4. To enhance digitalization and automation in academic records management for improved accessibility and service delivery.
  5. To strengthen collaboration with academic units, administrative offices, and external stakeholders for the effective implementation of academic policies and services.
  6. To ensure compliance with CHED regulations, institutional policies, and global standards in records management and student services.
  7. To continuously train and develop registrar staff to provide high-quality and professional academic services aligned with the university’s mission.

objectives

  1. To efficiently manage student records from admission to graduation, ensuring accuracy and security.
  2. To improve enrollment procedures by implementing user-friendly and technology-driven registration systems.
  3. To establish clear and accessible guidelines for academic policies, including student records, graduation requirements, and credit evaluation.
  4. To facilitate prompt issuance of academic documents such as transcripts, certifications, and diplomas.
  5. To develop and implement digital solutions for academic records processing, ensuring ease of access and retrieval for students and stakeholders.
  6. To strengthen compliance with CHED policies by aligning registrar operations with national and international academic standards.
  7. To provide training and capacity-building programs for registrar personnel to enhance service efficiency and professionalism.
  8. To collaborate with internal and external stakeholders in policy formulation, accreditation processes, and institutional research to improve academic services.

The Office of the University Registrar of NwSSU remains steadfast in its commitment to excellence, innovation, and student-centered service, ensuring that academic operations contribute to the university’s goal of producing globally competitive graduates.

Key Functions

  1. Records Management:
    • Maintains and safeguards student records, including enrollment data, grades, and academic credentials.
    • Ensures compliance with data privacy laws and institutional policies in managing academic records.
  2. Enrollment and Registration:
    • Oversees the enrollment process for both new and continuing students.
    • Ensures the proper implementation of curriculum requirements during enrollment.
  3. Academic Documentation and Certification:
    • Issues official academic documents such as transcripts of records, certifications, diplomas, and other credentials.
    • Facilitates requests for academic verifications for employment, board examinations, and other purposes.
  4. Curriculum and Graduation Management:
    • Implements curriculum changes in coordination with academic units.
    • Ensures students’ compliance with graduation requirements and manages the preparation of graduation lists.
  5. Policy Implementation and Compliance:
    • Enforces academic policies, procedures, and guidelines set by the Commission on Higher Education (CHED) and the university.
    • Provides guidance to academic units regarding registration policies, student records, and academic processes.
  6. Support Services and Student Assistance:
    • Provides assistance to students in matters related to academic records, enrollment concerns, and other registrar-related inquiries.
    • Facilitates academic-related services during special programs, board exam applications, and licensure requirements.

Core Values

T     –   Transparency: Ensuring clear and open processes in academic records management.
R     –   Reliability: Providing dependable and consistent services.
A     –   Accuracy: Maintaining error-free and precise academic records.
C     –   Commitment: Demonstrating dedication to serving students and stakeholders.
E      –   Excellence: Striving for the highest standards in all services.