Northwest Samar State University (NwSSU) took a significant step in strengthening its institutional quality systems as it conducted a three-day writeshop on the Philippine Quality Award (PQA) Framework, equipping leaders and stakeholders with the knowledge and tools to align governance, strategy, and operations with global standards of excellence.
The writeshop, held from September 24–26, 2025, opened with an in-depth discussion on the PQA Framework and its transformative impact on State Universities and Colleges (SUCs). Led by PQA Senior Assessor Dr. Jayson M. Barlan, the first day focused on Leadership and Strategy, highlighting governance principles, stakeholder engagement, and alignment of institutional vision, mission, and goals. Interactive workshops allowed participants to assess leadership practices and map strategies that strengthen NwSSU’s pursuit of organizational excellence.
Day 2 shifted attention to systems building, with sessions on Customers and Stakeholders, Measurement and Knowledge Management, Workforce, and Operations. Discussions emphasized the importance of responsive listening mechanisms, data-driven decision-making, employee engagement, and process innovation across instruction, research, extension, and administration. By examining institutional practices against PQA categories, participants sharpened their understanding of how quality systems can drive inclusivity, efficiency, and sustainable growth.
The final day highlighted Results, integrating lessons from all seven PQA categories into a holistic framework for NwSSU. A post-test assessed participant learning, while the presentation of the NwSSU PQA Roadmap provided a concrete pathway for future initiatives. An open forum and Q&A session capped the event, giving participants the chance to clarify strategies and affirm shared commitments.
Through this writeshop, NwSSU exemplified its dedication to continuous improvement and organizational transformation. The activity not only strengthened institutional awareness of the PQA framework but also empowered university leaders to champion a culture of excellence, ensuring that quality becomes a lived reality in all facets of the university’s operations