Northwest Samar State University (NwSSU) successfully concluded its SOCOTEC First Surveillance Visit on April 30, 2026, marking another significant milestone in maintaining its ISO 9001:2015 certification. The rigorous two-day audit, attended by key officials, faculty members, and non-teaching staff, emphasized the university’s steadfast commitment to quality management and adherence to international ISO standards. Led by Ms. Hannah Leah Bautista, Lead Auditor, and Ms. Harlene Vizcarra, Support Auditor, the audit aimed to ensure continuous improvement and operational excellence across all university functions.
The surveillance visit commenced on April 29, 2026, with an extensive audit across both the NwSSU Main and San Jorge Campuses. On Day 1, auditors comprehensively reviewed Tertiary Education, including laboratory facilities, curriculum development, and library services at the Main Campus. A focused verification of NCm01 was also conducted for the Bachelor of Science in Nursing (BSN) program, alongside audits of the University Registrar’s Office, SPIFPDO, Security, and the University Motorpool. Concurrently, the San Jorge Campus also underwent a thorough review of its Tertiary Education, encompassing laboratory and curriculum development, with specific verification of NCm01 and NCm02 for the Bachelor of Science in Agriculture – Animal Science (BSA – ANSCI) program, highlighting NwSSU’s dedication to diverse academic excellence.
Day 2 of the audit, April 30, 2026, continued with a meticulous review of key departments of NwSSU Main Campus. The auditors thoroughly examined the operations of the offices of Research and Extension, Management Information System (MIS), Student Affairs and Services (SAS), and Guidance Services. These audits are crucial in ensuring that all facets of the university’s administration and student support systems align with the rigorous requirements of the ISO 9001:2015 standard, reflecting a holistic approach to quality assurance.
Prior to the culmination of the activity, the auditors engaged in an internal audit, a management review, and an auditor’s meeting to consolidate their findings. The outcome of these reviews was overwhelmingly positive, indicating that NwSSU’s quality management systems are strong and effectively implemented. This positive assessment reaffirms the university’s commitment to maintaining high standards in all its operations and services, which is vital for its continuous development and reputation.
The successful surveillance visit concluded with a closing meeting held at the Business Development Center (BDC) third floor. The positive results of the audit not only secure NwSSU’s ISO 9001:2015 certification but also strengthen its commitment to providing exceptional education and services to its students and stakeholders.